Components of Recruitment and Staffing

Finding the Best Candidates for Business

• Recruitment Services
• Screening Services
• Testing Services
• Benefits Services
• Performance Services

Recruitment Services

The quality of any staffing service is measured through the professionalism and performance of its placed workforce. Headway has built an extensive and associate database principally through:

• A robust client and customer personnel referral system
• A deep network of placed candidates
• Internet-based mining and recruitment
• Traditional advertising and media
• Outreach to colleges, universities, business and technical schools
• Job fair, career fair and trade show marketing
• Highly skilled, seasoned recruiting professionals

Screening Services

Comprehensive screening is essential if high levels of employee competency are to be maintained. The Headway screening process includes an in-depth personal interview, skill testing and reference checking. We seek to verify general ability, relevant experience, and specific job function competency, as well as other critical factors such as work habits, reliability, and initiative.

Headway's Total Person Interview qualifies the applicant’s ability to meet stated position requirements, their professional appearance, work experience, field knowledge, and many other intangibles such as energy level, personality and attitude towards their work environments.

Testing Services

Headway's validated testing systems and customized screening tools are used to quantify applicant skills qualified in the interview.  Headway's Assessment Testing site offers over 900 validated computerized tests along with customized screening tools to ensure accurate assessments of applicants' skill levels for the most sought-after skill sets.

Automated scoring supplies a consistent, standardized method of assessing skill levels. Each test may be customized to fit a client’s specific needs. Finally, we expect our candidate test results to exceed the norm for their core area of competency.

Benefits Services

Headway associates may be eligible to participate in an employee benefits program which may include:

Performance Services

Headway’s Total Quality Management (TQM) program helps us to regulate job performance, maintain high quality standards, reduce turnover and increase client satisfaction. The TQM program has extensive procedures in place for order fulfillment (30 minute confirmation) and employee management (15 minute Arrival Check, 4 hour Performance Confirmation, weekly Quality Assurance Check), all documented via VuRV, our proprietary tracking software. In addition to the oversight provided by our Account Managers, Headway offers ongoing Business Reviews—team meetings with client management to review prior quarter services in terms of usage, utilization, and performance; and to establish proactive action going forward. Best Practices in the areas of regulatory changes, co-employment issues, and industry trends are also addressed. The TQM evaluates our provision of services to ensure that we are performing at a level that exceeds your expectations